As a company, we are extremely proud to be able to provide every customer with the most knowledgeable, experienced service possible. We have trained our agents to be friendly, friendly, and friendly and have a real passion for customer service. We do not have a culture of complaining, but we don’t have a culture of indifference either. We look for customers that truly appreciate their experience and are willing to step up and help us in our efforts to serve them.
One of our customers said that the first time he used our service he thought it was a scam. I thought that was hilarious.
I could see my mom telling my dad, “I got this smart care customer service from smart care.” Thats how I would feel about our service.
We have our own culture of service. We are all very serious about our work and are very good at what we do so we expect our customers to be the same. We’re the same company that has over a billion customers and over two hundred employees. The only difference between us and other companies is that we have a culture of customer service.
We are also known for our smart care staff. In this clip from the trailer, the character of Mr. Farkle says you can’t talk to people behind your back because they might not recognize you if you did.
Our business is built on trust and this is why our staff is made up of people who’ve learned to be patient, respectful, and courteous. We know our customers and our clients are not stupid, but neither are the people who work with them. We want our guests to have a great experience and to always treat others like they are the best, because that’s how we earn the loyalty and trust of our customers.
When we first started working with Farkle we were told that some of our customers were very rude and disrespectful. We didn’t respond, we just tried to change that behavior. Now we actually want to get better, and we want to do that by treating people with respect.
Farkle is a company we work with because they care about the customer experience, they care about our employees and they care about their customer base. We want to continue caring about our customer base because if we don’t, we are just treating our customers like second class citizens.
Now that we’ve learned that some of our customers were really rude and disrespectful, we decided to change our business model from a one-time, one-shot contract with a single, “pay for service” deal to a two-way contract with an “assigned hour each week” model. As in, you can choose to work with us now or then, and we can choose to care about the customer as much as we want.
So, we decided to go from a one-time, one-shot contract with a single, pay for service deal to a two-way contract with an assigned hour each week model. We’ve been using the one-time-one-shot model for almost a year and a half and are loving it, but decided we needed to re-evaluate the model for our current staff.